How can we work with you?
Our tested and proven OSS/BSS software:
- Addresses the challenges of managing complex networks and streamlining business processes.
- Ensures you get the most out of your current and future network.
AEX can assist, no matter where your network is on its journey of growth:
- From location-based planning and scheduling installations to monitoring usage and billing, we’ve got you covered.
- Backed by our team of fiber experts and experienced software developers.
What do you need?
Better planning
Scale your network quickly.
AEX software generates geographical coverage maps for network operators to:
- Show where fiber or existing infrastructure is already connected.
- Indicate interest from potential customers in new areas.
- Enable new customers to sign up for services in their area.
- Support sales and marketing initiatives to acquire new subscribers within the network.
- Provide a simple, accurate tool to show potential return on investment.
- Utilize verified data to indicate probable interest in connectivity and product type.
Assistance with installation logistics
Deliver a seamless customer service experience from sign-up to set-up.
AEX software facilitates customer acquisition in three easy steps:
- Confirm address through Google and municipal databases to check availability of infrastructure.
- Capture customer details according to a network operator’s specific requirements.
- Enable a customer to choose their product based on speed, uncapped, unshaped.
- Simplify subscriber on-boarding by managing and coordinating the complex installation process.
Handle Billing More Effectively
Streamline your revenue-generating operations.
AEX software manages work orders more efficiently:
- Track the installation and connection process every step of the way.
- Create work orders for maintenance and change of product or service provider.
- Provide up-to-date billing information for network subscribers.
- Integrate with your chosen accounting software for one-click invoicing.
Proactive monitoring 24/7
Gain complete network visibility—turn insights into action.
AEX software monitors your entire fiber network:
- Receive contextual data related to the performance of network devices.
- View details on operational/non-operational devices.
- Monitor the status and operational history of specific devices.
- Log queries, maintenance work orders.
- Confirm if the issue is a power outage or Network Operator/ISP fault
- Customize fully interactive dashboards based on customer needs.
- Create customizable reports that enable faster business decisions.
- Assist with troubleshooting and proactive maintenance.
Consulting Services
Benefit from our hard-earned experience to optimize your network.
AEX has perfected the ultimate model for designing and delivering OSS/BSS software:
- Work with experts in networking, business flow, and fiber knowledge.
- Integrate all types of legacy systems and vendors into a unified view of the entire network.
- Benefit from our technical knowledge and best practices to scale your network quickly.
Leverage AEX’s significant fiber footprint: deliver client services without the need for your own equipment.
Let’s connect and start a conversation
- We can help you scale your network quickly & more efficiently.
- Improve customer service & promote greater subscriber retention.
