Turn Your Fiber Investment to Active Subscriber. Faster.

AEX connects every layer of your fiber operation — software, field execution, and network infrastructure.

Software Platform

End-to-end service and operations platform

The end-to-end service and operations platform for fiber internet providers. Every step, from coverage planning to billing, is connected and automated on a single native platform.

  • GIS coverage planning and territory design
  • AI-powered scheduling - 3 to 5 installs per tech per day
  • Provision any OEM device in minutes
  • Billing triggers automatically on job completion
Field Service Management

More Installs. Fewer Repeat Visits

Purpose-built FSM for fiber operators. Smarter scheduling, mobile workflows, and real-time field visibility — connected directly to provisioning and billing.

  • 2x to 3x technician throughput
  • Optimized routing and skills-based dispatch
  • Mobile job workflows with offline capability
  • Field completion triggers billing automatically
Managed Services and Infrastructure

Network Infrastructure Built to Scale With You

Internet exchange, network monitoring, middle-mile connectivity, and equipment deployment — managed by AEX so your team stays focused on growth.

  • 500+ active PoPs across the US
  • 24/7 NOC with Tier-2 and Tier-3 support
  • Middle-mile connectivity with built-in redundancy
  • Equipment supply, deployment, and commissioning

The Complete Fiber Operator Journey - One Platform

01

Coverage &
Planning

02

Sales &
Acquisition

03

Scheduling &
Installation

04

Activation &
Provisioning

05

Billing &
Retention

06

Lifecycle
Management

60%+

Faster time to invoice

3-5

Installs per tech per day

100%

Native AI - No bolt ons

1 Platform

Serviceable Address to Billing

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Improve Operational Efficiency

Remove workflow bottlenecks, reduce repeat visits, and increase work completion speed across teams and geographies.

 

work order management

Increase Technician Output

Boost daily job capacity with optimized routing, better scheduling, mobile workflows, and real-time field visibility.

field engineer

Strengthen Activation & Service Delivery

Provision devices faster, reduce installation delays, and improve turn-up success for Fiber providers.

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Deliver Better Revenue Performance

Use integrated qualification, activation, and billing workflows to bring revenue forward and reduce leakage.

HyperFiber Increases Installation Capacity Tenfold

"We have scaled from doing one to two installs a day to 20 without a single headcount hire."
- Justin Nelson, COO, EVP Engineering and Operations, HyperFiber

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Oregon Aerial Construction Increases Efficiency

"Field Squared has transformed our field operations, allowing us to complete more projects with greater efficiency."
- Sean O'Brien, Market VP of Operations at Oregon Aerial Construction

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Segra Streamlines Operations and Scales by 300%

“We've scaled our company up by 300% over seven years, which probably wouldn't have been doable without Field Squared.” - Jim Kent, a Market Vice President Operations, Segra

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Sun Valley Solar Doubles Efficiency and Expands Capabilities

"We can now handle 70 to 100 work orders per case manager, thanks to the streamlined process with Field Squared."
- Jim Hutson, Commercial and Residential O&M Manager, Sun Valley Solar.

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Great Plains Gas Compression Saves $250K

"Based on our initial rollout, we have already saved an annual amount of $250,000 in overhead costs."
- William Morgan, Implementation Specialist, Great Plains Gas Compression

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Sea Tow Enhances Operational Efficiency and Customer Satisfaction

"Since we've switched to Field Squared, all of our customer responses have been very positive."

- Jim Foley, CFO at Sea Tow

Read More

Find Out More About AEX Software

What does AEX Software do?
AEX provides a unified platform that connects service qualification, provisioning, activation, billing, and field operations so fiber and utility operators can move from interest to install to invoice without switching systems.
Who is AEX for?

AEX serves fiber and broadband operators of all sizes, from new market entrants to multi-state providers. It also supports utilities, construction, and field-service organizations that need accurate premise data, automated workflows, and fully integrated field execution.

How is AEX different from traditional OSS/BSS platforms?
Most OSS/BSS systems stop once the job moves to the field. AEX uniquely combines OSS/BSS with AEX Field Squared’s field service automation and asset management, enabling operators to eliminate handoffs, reduce delays, and get customers activated and billed faster.
How quickly can AEX be deployed?
AEX offers hosted or self-hosted deployment, with proven configurations that accelerate go-live. Operators typically see rapid implementation timelines because data, workflows, and field operations are already fully integrated across the platform.
Does AEX integrate with my existing network and hardware?
Yes. AEX is hardware-agnostic and multi-vendor compatible. Operators can sync data from their existing OSS/BSS tools and activate any supported ONT or CPE without manual configuration, making expansion and acquisitions far easier.

Ready to Get Started?

Get in touch with us for a live demo.