One vendor for your entire fiber operation.

AEX covers the entire life of a fiber network. The infrastructure it runs on, the software that runs the business, and the field execution that connects subscribers. One company. No seams in between. 

300+ 
active PoPs, 14 states

3-5  
installs per tech, per day

60%
faster time to invoice

10
OEM ecosystems

PLAN IT. BUILD IT. RUN IT.

Buy one. Buy all three. They're better together, and they work alone

Most operators stitch together separate vendors for planning, equipment, field work, provisioning, billing and support, then pay an integration tax forever to keep them talking. AEX covers all six stages itself, so every completed step triggers the next.

aex-software-1

AEX Software

The OSS/BSS platform that runs the business: coverage, service qualification, order capture, provisioning, billing and a full customer view. Priced per active subscriber.

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aex-field-service-1

AEX Field Service

The field execution platform: smart scheduling and dispatch, customer self-scheduling, offline-first mobile apps, and enterprise asset management.

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network-services

AEX Network Services

Includes a national backbone, a 24/7/365 NOC, a white-label subscriber helpdesk, and equipment procured, staged, and commissioned by the team that monitors it.

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END-TO-END CONTINUITY

ONE VENDOR. SIX STAGES. NO HANDOFFS.

Most operators stitch together separate vendors for planning, equipment, field work, provisioning, billing and support, then pay an integration tax forever to keep them talking. AEX covers all six stages itself, so every completed step triggers the next.

01 PLAN Map and qualify your footprint against live GIS data.
02 BUILD Deploy PoPs and backhaul onto a national backbone.
03 SELL Capture paid orders from every qualified address.
04 INSTALL Schedule, dispatch and complete every install.
05 ACTIVATE Provision service automatically when the job closes.
06 RUN Bill, monitor and support every subscriber.
eero logo - same height as Nokia
Teaming with
WBE-logo
Nokia logo RGB-White_HR-1

Where are you now?

launch

With AEX. You'll start with a complete operation - not a stack to assemble.

Launching a network >

Scale

With AEX. You'll fix the seams slowing you down, not rebuild

Scaling a network >

integrate

With AEX. You'll onboard their hardware and data, not replatform them.

Integrating acquisitions >

funding

With AEX. You'll turn the award into a running operation, not start from zero.

BEAD-funded builds >

What it looks like when the loop closes

“It's a neat sort of loop. AEX Software manages the product catalog, AEX Field Service handles activation, and it connects back to set up provisioning and billing.”

LANCE VAN DER SPUY - PRESIDENT, RIPPLE FIBER
CASE STUDY 01
 

Ripple Fiber

Ripple Fiber went from a 13-person startup to a 10-state operator passing more than 250,000 homes

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CASE STUDY 02
 

HyperFiber

HyperFiber scaled from one to two installs a day to twenty, without hiring a single back-office headcount.
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CASE STUDY 03
 

Segra 

Segra scaled operations 300% over seven years, moving from week-to-week scheduling to planning months ahead.
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One vendor. Every stage. Faster revenue.

Learn How Operators Run Smarter

Blog Post

How a Fiber Operator Platform Works

See how one platform carries fiber operators from planning and build through sales, install, activation, and operations, with no system hand...

FAQs

What does AEX do?

AEX runs the systems fiber operators use to plan, build, sell, install, activate and run their networks. That covers the OSS/BSS platform, the field service platform, and the network infrastructure and managed services underneath them. Together they take an operator from a serviceable address to a billed, supported subscriber, with no handoffs between vendors.

What’s the difference between AEX Software, AEX Field Service and AEX Network Services?

AEX Software is the OSS/BSS platform and the system of record from coverage to cash, covering coverage mapping, orders, provisioning and billing. AEX Field Service handles scheduling, dispatch and the technician mobile app. AEX Network Services is the infrastructure and operations layer: a national backbone across 14 states, a 24/7/365 NOC, a white-label helpdesk and equipment procurement.

Does AEX work with the equipment we already have?

Yes. AEX provisions and monitors ten OEM ecosystems natively, including Nokia, Calix, Huawei, ZTE and Zhone, plus any TR-069 device through the AEX ACS. You don’t need to standardize your hardware to run on one platform.

Do we need the whole platform, or can we start with one part?

You can start with one part. AEX Software, AEX Field Service and each Network Services offering, such as the NOC, helpdesk, carrier services and equipment procurement, can be bought on its own. Most operators start where the pain is worst and add more as they grow.

Does AEX support BEAD grantees?

Yes. Grantees can use AEX now for the operational backbone they need to run a network: internet exchange, backhaul, a 24/7/365 NOC, a white-label helpdesk and equipment procurement. AEX Software and AEX Field Service add subscriber management, billing and field operations as the network grows.

Is AEX the same as Field Squared or AEX One?

Yes, under new names. AEX acquired Field Squared in 2025, and it’s now AEX Field Service. The platform once called AEX One is now AEX Software.