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January 03, 2024
min read
AEX | Automation Exchange Announces New Comprehensive Managed Services Offering
(Orlando, FL ... August 21, 2023) AEX | Automation Exchange, the first and only OSS/BSS software platform built by network operators for network operators, today announced the addition of a new comprehensive managed services offering, providing all the technology and infrastructure a fiber operator needs to deploy and support broadband networks and connect customers in record time. These managed services include a 24/7/365 Network Operations Center (NOC), equipment supply, installation and commissioning, technical support, virtual internet service provider and service desk. With 500,000 active subscribers managed across more than 500 PoPs, AEX has a proven track record of helping networks scale rapidly.
“AEX offers network operators unparalleled scalability,” said Greg McLaughlin, CEO of AEX | Automation Exchange. “Through our comprehensive managed services and tested and proven integrated OSS/BSS software, AEX’s complete solution enables operators to efficiently plan, build, maximize, operate and support both greenfield and brownfield networks with remarkable speed.”
Automation Exchange offers a comprehensive range of equipment required for Passive Optical Network (PON) deployment, including Optical Line Terminals (OLTs), Optical Network Terminals (ONTs) and WiFi Extenders enhancing users in-home wireless internet experience. AEX can also supply street furniture housing equipment throughout the distribution network.
“Our customer-focused, certified technical experts ensure each client’s network remains secure, up-to-date and optimized, covering everything from day-to-day operations to long-term strategies,” said John McLauchlin, Vice President of Implementation, AEX | Automation Exchange. “Our tiered support structure provides efficient escalation, granting appropriate access enabling our trained professionals to deliver a superior customer experience.”
AEX | Automation Exchange’s service includes:
AEX also offers more than network support. With Technical Helpdesk Services, it directly supports operator customers, acting as the single point for all network queries and technical issues. The Virtual ISP (vISP) solution streamlines managing internet businesses, offering functions like Broadband Network Gateway (BNG), IP addresses, IP Breakout, and dedicated support. Integration with AEX’s OSS/BSS platform simplifies onboarding and rapid deployment, providing a turnkey solution so network operators can focus on sales and customer acquisition.
About AEX | Automation Exchange
AEX | Automation Exchange is the first and only OSS/BSS software platform and managed services built by network operators, for network operators, enabling easy management and monitoring of both Open and Closed Access networks. AEX’s unified view of the network automates workflows through templatized and customizable processes, making it vendor-agnostic, zero-touch, future-proof and rapidly scalable. Headquartered in Charlotte, North Carolina, AEX deploys quickly as a zero-investment risk, Tier 1 solution for smaller networks — free from implementation, set-up, or licensing fees. For more information, visit www.AEXinc.com.
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MEDIA CONTACT:
Katherine Songster
Harrison Edwards PR
914.323.8570
ksongster@harrison-edwardspr.com
August 17, 2023
min read
AEX | Automation Exchange Names Jim Sanders VP of Sales & Marketing
(Charlotte, NC ... August 17, 2023) AEX | Automation Exchange, the first and only OSS/BSS software platform built by network operators for network operators, announced the appointment of Jim Sanders as its new Vice President of Sales and Marketing. With his extensive background in service provider solution sales, strategic planning, and client relationship management Sanders is poised to accelerate AEX’s expansion and firmly establish its presence within the broadband industry.
“Jim Sanders is an eagerly awaited addition to the AEX team,” said Greg McLaughlin, CEO of AEX | Automation Exchange. “His expertise in sales leadership and Go-To-Market strategy will propel AEX to a commanding position within the U.S. broadband industry.”
Sanders, a senior sales and account management leader, boasts a proven history of over 25 years driving B2B sales strategy, optimizing sales processes and cultivating client relationships to penetrate new markets and achieve multimillion-dollar growth. His most recent roles include Account Manager, Service Provider Sales, at CommScope and Sales Director, New Business, at Ericsson.
“During this unprecedented period of growth in the fiber industry, I look forward to advancing AEX’s standing in a white-hot broadband market with a tested and proven zero-risk platform built specifically for operators to scale networks faster,” said Jim Sanders, VP of Sales, AEX | Automation Exchange.
Throughout his career, Sanders excelled in market penetration strategies and account management for top telecom and network solutions providers. His perceptive analysis of emerging market trends and new products enabled him to refine sales strategies and consistently exceed quotas, earning numerous top producer rankings. Extending beyond
traditional sales leadership roles, his expertise encompasses network deployment, supply chain management and strategic business development.
The tested and proven AEX OSS/BSS platform is tailored to meet the specific needs of network operators, delivering everything they need to plan, build, maximize, operate and support their enterprises efficiently, all while delivering exceptional customer experience. With technical and business process experts at every level and an engaged C-Suite, AEX’s software deploys quickly for most projects, offering a flexible software-as-a-service model minimizing risk and maximizing operator benefits. AEX uniquely invests in each client’s success, ensuring continuous support through its collaborative model as network operator partners optimize and future-proof their networks.
About AEX | Automation Exchange
AEX | Automation Exchange is the first and only OSS/BSS software platform built by network operators, for network operators, enabling easy management and monitoring of both Open and Closed Access networks. AEX’s unified view of the network automates workflows through templatized and customizable processes, making it vendor-agnostic, zero-touch, future-proof and rapidly scalable. Headquartered in Charlotte, North Carolina, AEX deploys quickly as a zero-investment risk, Tier 1 solution for smaller networks—free from implementation, set-up, or licensing fees. For more information, visit www.AEXinc.com.
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MEDIA CONTACT:
Katherine Songster
Harrison Edwards PR
914.323.8570
ksongster@harrison-edwardspr.com
August 08, 2023
min read
Greg McLaughlin Named New Chief Executive Officer of AEX | Automation Exchange
(Denver, CO ... August 8, 2023) South African fiber disrupter AEX | Automation Exchange
announced telecom veteran Greg McLaughlin as its new Chief Executive Officer (CEO). After a decade of success in the South African fiber market, AEX recently expanded its operations to Charlotte, North Carolina, offering the first and only tested and proven integrated OSS/BSS platform built by network operators for network operators.
“With Greg McLaughlin’s extensive expertise in the US broadband market and strong leadership skills, he is the perfect fit to lead AEX as we embark on our expansion journey into the United States. We believe his vision and experience will further drive the success and growth of AEX as we continue providing innovative automation solutions to the broadband industry,” said Greg Wilson, founder of AEX | Automation Exchange.
With a strong background in US telecom and expertise in operations, technology, and strategy, McLaughlin’s leadership further strengthens AEX as the company expands its global operations and IP from Johannesburg, South Africa to Charlotte, North Carolina.
“We are singularly focused on being at the forefront of the rapidly growing broadband industry, and expanding our United States operations is critical to that effort” said Greg McLaughlin, CEO of AEX | Automation Exchange. “Our integrated OSS/BSS software platform, services and collaborative partnership model provides everything network operators need to rapidly scale, increase uptake rates and deliver exceptional customer experience.”
McLaughlin’s illustrious career includes serving as the Senior Director of Operations for Charter Communications’ Wireless Engineering Group, where he played a key role in driving the company’s advanced wireless deployment initiative and shaping Charter’s positions on spectrum and technology policy. His prior experience as the Director of Corporate Strategy for Bright House Networks and multiple operational roles within the broadband industry over the span of twenty-three years make him an invaluable addition to the AEX team.
The AEX OSS/BSS software is tailored to meet the specific needs of greenfield or brownfield network operators with everything they need to plan, build, maximize, operate and support their enterprises efficiently, all while delivering an exceptional customer experience. With technical and business process experts at every level and an engaged C-Suite, AEX’s software deploys quickly for most projects, offering a flexible software-as-a-service model minimizing risk and maximizing operator benefits. AEX uniquely invests in each client’s success, ensuring continuous support through its collaborative partnership model as network operator partners optimize and future-proof their networks.
About AEX | Automation Exchange
AEX | Automation Exchange is the first and only OSS/BSS software platform built by network operators, for network operators, enabling easy management and monitoring of both Open and Closed Access networks. Drawing from a decade of experience in the South African fiber market, AEX’s tested and proven platform offers easy-to-use, flexible and fully customizable features supporting both Active Ethernet and GPON technologies. AEX’s unified view of the network automates workflows through templatized and customizable processes, making it vendor-agnostic, zero-touch, future-proof and rapidly scalable. Headquartered in Charlotte, North Carolina, AEX deploys quickly as a Tier 1 solution for smaller networks—free from implementation, set-up, or licensing fees. For more information, visit www.AEXinc.com.
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MEDIA CONTACT:
Katherine Songster
Harrison Edwards PR
914.323.8570
ksongster@harrison-edwardspr.com
May 03, 2023
min read
With the first and only OSS/BSS software built by network operators for network operators, South African fiber disruptor AEX | Automation Exchange announces its entry into the US Broadband market
AEX Founder, Greg Wilson, to Speak at Broadband Communities Summit on Open Access Panel May 3
(Houston, TX......May 3, 2023) AEX | Automation Exchange, a fiber disruptor from South Africa,announces the expansion of AEX’s global operations, IP, and management team from Johannesburg, South Africa to Charlotte, North Carolina. Bringing 10 years of experience, learnings, and best practices to America’s new fiber frontier, AEX offers the first and only OSS/BSS software built by network operators for network operators to manage, monitor, and automate both Closed and Open Access networks. AEX, prioritizing its role as network operators and secondarily as software developers, has already tackled many of the issues faced by its clients and can provide solutions that have been thoroughly tested and proven.
“The AEX team is excited to expand our operations into the United States to be at the forefront of the rapidly expanding broadband industry. With our innovative software platform and collaborative partnership model, we are well-positioned to help American network operators meet the growing demand for high-speed connectivity and deliver an exceptional customer experience,” said Greg Wilson, Founder, AEX and CEO, Myriad Capital.
AEX is redefining OSS/BSS software with a tested and proven, easy-to-use, flexible & fully customizable, vendor agnostic, zero touch, future-proofed, and rapidly scalable platform. It simultaneously runs Active Ethernet & GPON, offers a single, unified view of the network, and automates and monitors proactively & predictively—with templatized and customizable workflows. The OSS/BSS platform goes way beyond typical systems in the space and offers a complete client management solution, from ordering to field services and all the way to support and billing functions.
“Rigorously tested and refined over a decade, our software offers a solid track record of delivering outstanding results for our clients. But we don’t just sell software—we offer a collaborative partnership model, where we work closely with our clients to optimize and develop our software for their specific needs. We are truly invested in the growth and success of our clients, and we are always looking for ways to help them achieve their goals,” said Hanel Kumm, CEO, AEX.
AEX also offers a collaborative partnership model, which allows clients to optimize and future-proof their networks continuously. Unlike other software companies that may rely heavily on salespeople, AEX has technical and business process experts at every level—engineers, network operators, developers, and an engaged C-Suite with technical knowledge—to provide clients with the best possible advice and support, whether they are looking to set up a new network, move away from legacy systems, or modernize their operations and workflows.
Another key differentiator in the AEX experience is how the company takes the risk in helping network operators grow their networks. Traditional OSS/BSS systems require clients to consult for 12 months and spend millions of dollars before they can get anything up and running. In contrast, an AEX portal can be spun up within 6-8 weeks (for most greenfield projects) with a complete risk model, and it can be done on a per subscriber basis, making it software-as-a-service. AEX has live deployments in Washington State, Florida, Arkansas, and North Carolina, both private and public, with many more to come.
Whether a client is setting up a new network or moving from old legacy systems, AEX is invested in every network’s success and keeps its clients in a continual phase of delivery to optimize and future-proof. Working with every kind of vendor and network architecture, the AEX software allows greenfield and brownfield networks, ISPs, utilities, & municipalities to manage and monitor their entire network with a single pane of glass—eliminating the complexity and headaches of traditional swivel-chair systems.
At the 2023 Broadband Communities Summit, Greg Wilson, AEX Founder and CEO of Myriad Capital, will be speaking about lessons learned in South Africa and what’s next for the US fiber market on the Open Access panel on Wednesday, May 3, from 4:40 p.m. - 5:40 p.m.
About AEX | Automation Exchange
Built by network operators for network operators—with 10 years of experience and prior learnings from the South African fiber gold rush—AEX delivers tested and proven OSS/BSS software that is both Open and Closed Access, zero-touch, vendor agnostic, future-proofed, and rapidly scalable for broadband greenfield & brownfield network operators, ISPs, utilities, and municipalities. Headquartered in Charlotte, North Carolina, AEX is the first and only software platform to cover the entire OSS/BSS spectrum, simultaneously run Active Ethernet and GPON, be up and running in 6-8 weeks (for most greenfields) and offer a Tier 1 solution to smaller networks with a no-risk pricing model—complete with no implementation, set-up, or licensing fees. For more information, visit www.AEXinc.com