Our extensive experience in providing support to network operators across the most challenging continent has demonstrated that a focus on these five key elements within the value chain is pivotal to achieving successful outcomes.
The sales process starts before the network build.
Accurately identifying where and when to build is crucial for network success.
Completely Customizable Project Management Suite
Accelerate uptake using campaign and referral features.
Launch Multiple Campaigns Simultaneously
The AEX Sales and Marketing stack includes comprehensive campaigning tools:
Your Processes, Automated the Way You Want.
AEX’s platform intelligently automates workflows for a seamless user experience across installation, service activation, provisioning, service changes, and cancellations.
Work order dashboards are enabled to provide network operators with a single pane of glass view into the various order statuses.
A truly omnichannel support experience.
AEX Infrastructure offers clients a fully managed omni-channel customer service desk capable of interacting with customers via Chat, Email, Phone and Text message.
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