Features & Benefits

The sales process starts before the network build.

Show-My-Interest Campaigns

• Create awareness, pre-sales and guide network build.
• Launch data driven campaigns to pre-vetted areas.
• Track interest until financially viable (% Uptake).
• Convert to sales once in build or live.
• Reduce time to prospect and inform builds.

AEX empowers network operators to effectively market their networks and convert prospects into qualified leads. With our "show my interest" campaigns, they can track customer interest across potential rollout areas, identifying high-demand regions. Once specific thresholds are met, these areas seamlessly transition into the build phase, facilitating efficient network expansion. AEX simplifies lead conversion, enabling sales agents to effortlessly convert leads into active sales through a streamlined one-click process. This ensures a smooth and efficient conversion experience for both customers and sales agents. Experience the power of AEX’s OSS/BSS platform, revolutionizing network rollout and lead management. Take advantage of streamlined processes, targeted campaigns, and seamless lead conversion. Empower your team to maximize network reach and drive exceptional sales growth.

Accurately identifying where and when to build is crucial for network success.

Completely Customizable Project Management Suite

• GIS integration and visualization for accurate network planning, implementation and forecasting to rapidly enable earmarked locations, using maximum ROI. ​

Template-Driven Automation Ensures:

• Repeatability​
• Scalability​
• Improved visibility​
• Reduction of errors

AEX’s advanced Project Management Office (PMO) suite, specifically tailored for network operators, streamlines the project and premise management processes with user-friendly tools, designed to meet each client’s unique needs. Customize the process required to make an area serviceable, and even track connectivity status at the address level. AEX’s PMO suite seamlessly integrates with any chosen GIS systems, allowing operators to upload KMZ files and premise lists. This triggers automated work orders, assigning tasks to designated parties for efficient completion of various network build stages. Once construction is completed in each area, the sales process tightly integrates pre-orders and expressions of interest, automatically and seamlessly converting them into sales.

Accelerate uptake using campaign and referral features.

Launch Multiple Campaigns Simultaneously

The AEX Sales and Marketing stack includes comprehensive campaigning tools:

• Campaign unique tracking links
• Referral campaigns.
• Field Sales Agent Application.
• All leads tracked in real-time and tracked against the lead source.

Field Sales Agent Application

• Maximize conversions Simplify order placement.
• Improve customer engagement.
• Empower sales teams for success.

AEX’s tested & proven sales and marketing engine is designed to streamline and enhance the network sales processes. With a user-friendly interface, customers can easily place orders by entering their address directly into the core system, which then automatically cross-checks against the network’s planning data, streamlining the process. Customers can select a package and provide their contact and payment details, simplifying the ordering experience. To optimize conversion rates, AEX’s platform offers valuable features–such as tracking abandoned carts, providing customer assistance, and enabling call-back requests–and provides seamless communication options, whether through bulk email campaigns or direct customer engagement. Additionally, AEX’s sales and marketing engine includes a field sales agent application, empowering your sales team to initiate the sales process on behalf of customers. This functionality reduces the complexity of the new sales journey and ensures a smooth and efficient customer experience.

Your Processes, Automated the Way You Want.

AEX’s platform intelligently automates workflows for a seamless user experience across installation, service activation, provisioning, service changes, and cancellations.

Work order dashboards are enabled to provide network operators with a single pane of glass view into the various order statuses.

Experience unprecedented control and efficiency with AEX’s tested and proven customizable task management system. Tailor the sequence of steps, blending human expertise and automation, to optimize productivity. Empower your team by assigning and notifying the right individuals at precisely the right moments. Keep your finger on the pulse of progress effortlessly using AEX’s intuitive dashboard tool. Gain valuable Business Intelligence insights, illuminating the path to success by highlighting areas that demand attention, such as identifying steps that require optimization for maximum efficiency.

AEX’s cutting-edge field services application is a comprehensive solution that handles installations, faults, and repairs all within a single platform. Seamlessly connecting various functions, our application empowers field engineers to update and access information in real-time, eliminating the need to wait until a job is completed for vital updates.

A truly omnichannel support experience.

AEX Infrastructure offers clients a fully managed omni-channel customer service desk capable of interacting with customers via Chat, Email, Phone and Text message.

Experience seamless transactions and effortless billing with AEX’s integrated billing system. Designed to cover all transactional needs, eliminating the need for tedious back-and-forth tasks. Say goodbye to the hassle of swivel chairs and embrace a streamlined experience that ensures smooth operations for both our valued customers and partners.