From Reactive to Resolved

Fiber network operators lose nearly half their engineering week to manual diagnostics, vendor console hopping, and reactive troubleshooting. In this FBA-hosted webinar, AEX previews a new AI capability that automates the triage, diagnosis, and remediation of network issues across every vendor through a single platform.

In this session, you'll see:

• One workflow- diagnose, decide, remediate- that replaces jumping between vendor consoles mid-fault

• How the Network Troubleshooting Agent fits into a broader domain agent suite spanning provisioning, coverage, billing, field service, and customer lifecycle

• The multi-agent orchestration layer that lets these agents collaborate across domains instead of operating in isolation

• A first look at where this is heading: self-healing networks that resolve faults before they become tickets, and AI-accelerated onboarding for newly acquired networks with non-normalized data

• What resolution times and NOC economics look like when this actually works, not just when it demos well