teaming with eero
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For fiber operators · Now available

Fiber gets subscribers in the door. In-home Wi-Fi keeps them there.

“Slow internet” is often the Wi-Fi, not the fiber. Add eero whole-home Wi-Fi through AEX and manage it on the same NOC and operations platform as the rest of your fiber network. One vendor for your entire fiber operation.

Request a walkthrough Read the Ripple Fiber story
  • Zero-touch provisioning
  • One NOC view
  • Your brand, your pricing
Fiber operators running on AEX
  • Arrive Internet
  • Foothills Broadband
  • Ripple Fiber
  • Prime One
  • Redrock Telecommunications
  • Foam Internet
  • Residence Fiber
The support call you already know

"The internet is slow." The fiber is fine.

When a subscriber says the internet is slow, the cause is often the Wi-Fi in a back bedroom, not the fiber at the curb. Your support team takes the call either way. With eero devices running on AEX, in-home Wi-Fi becomes part of the network you already operate.

Your NOC sees it. Your support path covers it. Your packages include it.

Why AEX

One vendor for your entire fiber operation

AEX covers the entire life of a fiber network: the infrastructure it runs on, the software that runs the business, and the field execution that connects subscribers. Now that includes the Wi-Fi inside the home.

One company. No seams in between.

The AEX stack
  1. 1
    InfrastructureBackbone, NOC and helpdesk
  2. 2
    SoftwareCoverage, provisioning and billing
  3. 3
    Field executionScheduling, dispatch and mobile apps
  4. 4
    In-home Wi-Fieero whole-home Wi-Fi, now through AEX
    New
How it works

From the warehouse to the living room

AEX provides the operational layer that makes eero part of your network, not a separate system.

  1. 1

    Sourcing and staging

    eero devices are procured and delivered alongside your PoP or install schedule.

  2. 2

    Zero-touch provisioning

    Devices activate through AEX, with no manual configuration at the truck roll.

  3. 3

    NOC monitoring

    In-home Wi-Fi shows up in the same NOC view as the rest of your network.

  4. 4

    Tier-2/3 support

    Wi-Fi issues route through the AEX escalation path. One queue, not a separate line.

  5. 5

    Your brand, your packaging

    You decide how to bundle, price and present the offering to your subscribers.

What it does for your business

Whole-home Wi-Fi that pays back in retention and revenue

1

Fewer "slow internet" calls

In-home Wi-Fi performance is visible from the same NOC that monitors your OLTs, switches and backhaul, so your team can see the problem before a subscriber has to describe it.

2

A new revenue line

You decide how to bundle, price and present whole-home Wi-Fi. A branded tier gives subscribers a reason to upgrade and a reason to stay.

3

No new vendor to manage

Devices are staged with your deployment, provisioned through AEX and supported through one escalation path.

Ripple Fiber service truck
Ripple Fiber eero Signal and eero Secure in every Gig package
In the field

Ripple Fiber made whole-home Wi-Fi part of the package

Ripple Fiber rolled out eero devices across its network, bundling eero Signal and eero Secure into its Gig packages. Every Gig subscriber gets automatic cellular backup, powered by eero Signal.

250,000+homes passed
10 statesgrown from a 13-person startup
Read the case study
What your subscribers get

eero devices, not a generic Wi-Fi bundle

Simple, reliable, secure whole-home Wi-Fi that you deliver under your own brand.

Coverage and performance

Always optimizing for the network, so coverage reaches every room.

Security and control

Advanced security that comes standard with eero Secure.

Backup when the line is down

eero Signal provides automatic cellular backup, so subscribers stay online.

Next step

Tell us about your network, and we will walk you through how it works.

See how eero runs on AEX: staging, zero-touch provisioning, the NOC view and packaging options for your subscribers.

Request a walkthrough