If you run a fiber network, you already know that your systems rarely talk to each other. Provisioni...
Running a broadband network means connecting a lot of moving parts: provisioning, dispatch, billing,...
An OSS/BSS platform connects order to cash by unifying the operational and business systems that mov...
The OSS/BSS vendor market is built for two audiences. Tier-one carriers get enterprise suites with l...
I have watched a lot of fiber operators go through OSS/BSS vendor selection, and the pattern is almo...
How to Manage a Field Service Operation You Can't See: Scaling Across Regions Without Losing Control
There's a management style that works well when your field team is small enough to know personally. ...
When Growth Becomes the Problem: How to Scale a Fiber or Field Service Operation Without Breaking It
There's a version of every operator's story where growth becomes the problem.
Lance van der Spuy has a way of framing the US fiber opportunity that stops you mid-conversation. As...
Fiber broadband networks now pass more than 98 million U.S. homes, covering over 60% of the country,...
I talk to Greenfield fiber operators every week. And right now, almost every conversation comes back...
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Most guides about fiber network deployment start at the build. They cover construction timelines, eq...
A fiber network node failure during peak evening hours leaves thousands of customers without interne...