Ask most broadband operators where their network build goes wrong, and they won't point to construct...
Launching a fiber network gets the headlines, but as a product manager who has been on the front lin...
Every OSS/BSS vendor gives you a timeline during the sales process. Almost none of them tell you wha...
Most operators built their NOC for a steady state. A predictable number of subscribers, a predictabl...
There's a version of this conversation I've had more times than I can count. An operator is growing....
Most fiber operators I talk to have a rough sense of what they pay for transit. They know the per-me...
A technician completes an install. The work order closes. But the billing record doesn't update for ...
There is a workforce challenge building across telecom and fiber broadband that does not get enough ...
You manage field crews across a utility footprint that now includes fiber, broadband, or network ser...
Every broadband operator knows the feeling. A subscriber calls in. Something is wrong. The agent pic...
Every year around May I start having the same conversation with fiber operators. Not because anythin...
Running a broadband network means connecting a lot of moving parts: provisioning, dispatch, billing,...